Privacy Statement

Any personal information we collect or that you provide us will be treated confidentially and dealt with in accordance to this Privacy Statement and our Terms and Conditions.

This policy only governs our website at and by using this website you accept this Privacy Policy. Any links to other websites will not be covered by this policy and will be governed by their own Privacy Policy for which we do not accept any responsibility or liability.

We recommend you review the Privacy Policy of any websites you are directed to from our site.

We collect information for a number of uses. When you contact us via our website we will request basic personal information such as your name, email address and telephone number. We may also add your details to our database. Depending on the additional services you may register for, we may request further information. We may also keep records regrading correspondences you have with us.

We will use the information held for the following:

• to ensure we provide you with relevant information on our website

• to allow you access to interactive features

• to notify you to changes to our services

• to provide you with information about other services which maybe of interest to you where you have indicated this is acceptable

Howells Veterinary Services respects your right to personal privacy and ensures that all personal data is held in accordance with the General Data Protection Regulation and Data Protection Act 2018. Howells Veterinary Services is the data controller and will be the sole owner of any personal data we collect. We will keep any data confidential expect in situations where we are required to disclose it by law or to comply with a regulatory or legal process.

We use various procedures to try and ensure your data remains confidential and it not subject to loss, unauthorized disclosure or access. We will always try and keep your personal data safe and utilize technologies such as SSL where possible to promote secure transition of data. Any information sent between us in either direction, however, cannot be guaranteed to remain secure during the transmission. As the internet cannot be completely secure we cannot always guarantee the security of data being transmitted, you therefore transmit any data at your own risk

Under the Act you have a right to request access to the details we maintain on you. If you would like to exercise your right, this can be done in accordance with the Act and will be subject to the official fee. If you would like to have your details removed from our systems this can be requested by emailing the Howells Veterinary Services Data Team.

We periodically review this policy and reserve the right to revise this Privacy Policy at any time. When we do amend this policy in any way we will update it on our website. We recommend that you review this Policy so you are aware of what information we collect and how we use it and in what situations, if any, we will share it with other parties.


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